1. Eligibility for Refunds
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Products must be returned within 7 days of purchase.
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Items must be in original condition and packaging.
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Proof of purchase (receipt or invoice) is required.
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Accessories with manufacturer defects may be eligible for replacement or repair.
2. Non-Refundable Items
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Products damaged due to misuse, negligence, or accidental damage after purchase.
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Products without original packaging or accessories.
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Clearance or sale items (if stated at the time of purchase).
3. Refund Process
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Contact us via phone (+92 0312 7654321) or email (khantraderspk@gmail.com) to request a refund.
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Provide proof of purchase and reason for return.
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Our team will inspect the returned product.
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If approved, refunds will be processed via the original payment method or as store credit, based on your preference.
4. Exchanges
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Exchanges for defective or damaged products are allowed within 7 days of purchase.
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Contact us first to check product availability for exchange.
5. Contact Information
For any refund or exchange inquiries:
Khan Traders
Office No. 20, Business Tower, Saddar Road, Rawalpindi, Punjab
Phone: +92 (0312) 7654321
Email: khantraderspk@gmail.com